Privacy Policy
1. Introduction
This Privacy Policy explains how DCP collects, uses, and protects your personal data.
2. Data We Collect
We may collect:
2.1 Account Information
- Name
- Email address
- Login credentials
- Account type
2.2 Service / compliance data
Information and records you enter or manage in the platform in connection with compliance tracking and related features (for example identifiers, dates, status, and other details you provide).
2.3 Uploaded Documents
When the document storage add-on plugin is enabled, we may collect documents and files you upload in connection with your use of the service.
Registration documents submitted during onboarding may be collected regardless of the storage plugin.
2.4 Usage Data
- Login activity
- System usage logs
- Notification history
3. How We Use Data
We use data to:
- Provide system functionality
- Support compliance tracking and related features
- Send reminders
- Manage subscriptions
- Improve service quality
4. Data Ownership
Users retain ownership of the data and documents they submit or upload (including when document storage is enabled), and of their personal information.
DCP is granted a limited right to store and process data to provide services.
5. Data Sharing
We do NOT sell personal data.
We may share data only when:
- Required by law
- Required for service operation (e.g. email delivery providers)
6. Data Retention
- Data is retained during active account usage
- Upon suspension, data is retained for up to 90 days
- After 90 days, data may be deleted
7. Security
We implement reasonable security measures to protect user data.
However, no system is 100% secure.
8. Marketing Communications
We may send:
- Product updates
- Feature announcements
- Service notices
Users may opt out at any time.
9. Cookies & Tracking
We may use cookies for:
- Authentication
- Session management
- Analytics
10. Future Technologies
We may introduce:
- OCR processing
- AI-based document analysis
When document storage is enabled, these may process documents and files you upload in connection with your use of the service.
11. Children’s Privacy
DCP is not intended for users under 18 years old.
12. Changes to Policy
We may update this Privacy Policy from time to time.
13. Contact
Prisco Solutions
Email: support@mydcp.com.my